Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform all users about the change.
Digital Channels Reaction
Countless users and merchants are posting online claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and manually change the size if necessary, which has left users frustrated.
Sizing System Updates
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
